FAQ

RETURN POLICY 

No return or exchanges on all/any orders. If item arrives damaged, please contact me to discuss course of action to ensure you are properly taken care of with your purchase. 

CARE

Please do not get the shells wet nor should you wash them. While there are options in the future to have certain shells safe to use around water and dishwasher safe, at this time do not do so unless indicated on item description. 

SHIPPING

Please allow 5-7 business days for items to ship. During the holiday it may take a bit longer, but I will reach out to you if that is necessary. It IS possible that during the holiday season individuals living in the Philadelphia or Lehigh Valley area can opt for pick up to ensure on time delivery for gifting. Please reach out via CONTACT to discuss this option if need be! 

Please note that each and every piece is handmade (takes approximately 2 days to complete) and taken with extreme care and love!